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Page 1 - EmergeCard

Run Your Servers SmarterEmergeCardRemote Access User Guide

Page 2

Emerge Card Remote Access User Guide Installation •••• 6 Planning Your Emerge System Options Before you setup your new Emerge system, take a few mi

Page 3 - Contents

Emerge Card Remote Access User Guide Installation •••• 7 Video resolution support options The Emerge supports standard high-resolution VGA video up

Page 4

Emerge Card Remote Access User Guide Installation •••• 8 Installing your EmergeCard The exact installation procedure you will follow to install you

Page 5 - 1. Overview

Emerge Card Remote Access User Guide Installation •••• 9 Connecting to an OutLook Switch or a Server The Emerge can be attached directly to an OutL

Page 6 - Package Contents

Emerge Card Remote Access User Guide Installation •••• 10 To connect to a switch console port or server 1 Make sure the Emerge system is turned of

Page 7 - Key Features

Emerge Card Remote Access User Guide Installation •••• 11 Connecting to a Multi-user OutLook Switch The Emerge can be connected to an OutLook multi

Page 8 - 2. Installation

Emerge Card Remote Access User Guide Installation •••• 12 To connect to an OutLook multi-user switch 1 Make sure the Emerge system is turned off a

Page 9 - Installation Checklist

Emerge Card Remote Access User Guide Installation •••• 13 Connecting to a Viewpoint User Pod Attaching the Emerge to a user pod allows a remote use

Page 10

Emerge Card Remote Access User Guide Installation •••• 14 To connect to a user pod 1 Make sure the Emerge system is turned off and unplugged. 2

Page 11

Emerge Card Remote Access User Guide Installation •••• 15 Connecting to a Viewpoint User Pod and System Pod Attaching the Emerge to a system pod a

Page 12 - Installing your EmergeCard

EmergeCard Remote Access User Guide © 2001 Apex Inc. All rights reserved. July 2001 Printed in the United States of America Apex Part Number 053-01

Page 13

Emerge Card Remote Access User Guide Installation •••• 16 To connect to a user pod and system pod 1 Make sure the Emerge system is turned off and

Page 14

Emerge Card Remote Access User Guide Configuration •••• 17 3. Configuration Configuring Your EmergeCard After installing your EmergeCard, follow th

Page 15

Emerge Card Remote Access User Guide Configuration •••• 18 Install and Configure the Emerge Software Once your new EmergeCard is installed you will

Page 16

Emerge Card Remote Access User Guide Operation •••• 19 4. Operation Using the Emerge Application This chapter describes how to operate your Emerge

Page 17

Emerge Card Remote Access User Guide Operation •••• 20 Launching the Emerge Application To gain access from the remote computer through Emerge to t

Page 18 - To connect to a user pod

Emerge Card Remote Access User Guide Operation •••• 21 Using the Switch Configuration Wizard To use the Switch Configuration Wizard 1 Double-click

Page 19

Emerge Card Remote Access User Guide Operation •••• 22 4 Select the type of switch being used. Click Next. -or- Select (Other) if you are using a

Page 20

Emerge Card Remote Access User Guide Operation •••• 23 6 Yes brings up a dialog box asking which ports the tiered switches are attached to. Selec

Page 21 - 3. Configuration

Emerge Card Remote Access User Guide Operation •••• 24 8 Selecting Yes brings up a dialog box that asks you to identify the tiered switch type.

Page 22 - Set your target display

Emerge Card Remote Access User Guide Operation •••• 25 10 If you select Ports, a dialog box appears asking you to enter the port numbers and/or p

Page 23 - 4. Operation

Emerge Card Remote Access User Guide Contents •••• i Contents 1. Overview 1 EmergeCard Remote Access Overview...

Page 24

Emerge Card Remote Access User Guide Operation •••• 26 15 If you select Yes, but I want to use the same window for all ports when you first encou

Page 25

Emerge Card Remote Access User Guide Operation •••• 27 Beginning a Host Session Once you have configured your Emerge to recognize the attached swit

Page 26

Emerge Card Remote Access User Guide Operation •••• 28 Emerge Application Tool Bar The following toolbar appears at the top of your Emerge applicat

Page 27

Emerge Card Remote Access User Guide Operation •••• 29 Target System Tool and Status Bars The following target system window will appear for each o

Page 28

Emerge Card Remote Access User Guide Operation •••• 30 Menu Items in the Emerge Window This Key Represents This Which Does This FILE Start/S

Page 29

Emerge Card Remote Access User Guide Operation •••• 31 This Key Represents This Which Does This WINDOW New Target Window Allows you to sel

Page 30

Emerge Card Remote Access User Guide Operation •••• 32 Resolution Table The Resolution Table lists the supported video resolutions and associated

Page 31 - Beginning a Host Session

Emerge Card Remote Access User Guide Operation •••• 33 Optimizing Your Connection Performance Screen Update Rate The Screen Update Rate allows you

Page 32 - Emerge Application Tool Bar

Emerge Card Remote Access User Guide Operation •••• 34 Changed-Segment Grid The Changed-Segment Grid identifies the presence and location of any sc

Page 33

Emerge Card Remote Access User Guide Operation •••• 35 Using Function Keys Emerge comes configured with helpful function keys that allow you to sel

Page 34

Emerge Card Remote Access User Guide Contents •••• ii Screen Update Rate...

Page 35

Emerge Card Remote Access User Guide Operation •••• 36 Setting Alternate Function Key Mapping You can change the current function key configuration

Page 36 - Resolution Table

Emerge Card Remote Access User Guide Operation •••• 37 Configuring Mouse Pointers Emerge offers you the ability to configure your mouse pointers fo

Page 37 - Screen Update Rate

Emerge Card Remote Access User Guide Operation •••• 38 Optimizing Mouse Performance Apex recommends that all servers controlled by the Emerge syste

Page 38 - Changed-Segment Grid

Emerge Card Remote Access User Guide Operation •••• 39 Improving the Video Display The Emerge gathers system information from the target system thr

Page 39 - Using Function Keys

Emerge Card Remote Access User Guide Operation •••• 40 To adjust the displayed video image of the target system 1 Click the Video icon on the tool

Page 40

Emerge Card Remote Access User Guide Operation •••• 41 Setting Your Switch Port Scan Rate If you have set Emerge to automatically scan from port to

Page 41 - Configuring Mouse Pointers

Emerge Card Remote Access User Guide Operation •••• 42 Adjusting the Target Window Properties The Properties dialog box allows you to control vario

Page 42 - Optimizing Mouse Performance

Emerge Card Remote Access User Guide Operation •••• 43 Maintaining Log Files The Emerge system maintains an application log file that can be review

Page 43 - Improving the Video Display

Emerge Card Remote Access User Guide Operation •••• 44 Viewing Emerge Versions You can access a window displaying the current versions of the Emerg

Page 44

Emerge Card Remote Access User Guide Troubleshooting •••• 45 5. Troubleshooting Symptom Probable Cause Recommended Solution Method that mouse mo

Page 45

Emerge Card Remote Access User Guide Overview •••• 1 1. Overview EmergeCard Remote Access Overview The EmergeCard is the fastest and most reliable

Page 46

Emerge Card Remote Access User Guide Apendixes •••• 46 Appendices Getting Help Where to Go for Assistance Visit our Web site for the latest techni

Page 47 - Maintaining Log Files

Emerge Card Remote Access User Guide Apendixes •••• 47 Communications Regulation Information ENGLISH Federal Communications Notice (Class A Equipme

Page 48 - Viewing Emerge Versions

Emerge Card Remote Access User Guide Apendixes •••• 48 Limited Warranty Apex Inc. warrants that the Emerge remote access card (Product) will be fre

Page 49 - 5. Troubleshooting

Emerge Card Remote Access User Guide Overview •••• 2 Package Contents EmergeCard CD containing the EmergeCard Remote Access User Guide and the Eme

Page 50 - Appendices

Emerge Card Remote Access User Guide Overview •••• 3 Key Features Feature Description OSCAR Compatible On-Screen Configuration and Activity Repo

Page 51 - DEUTSCH

Emerge Card Remote Access User Guide Installation •••• 4 2. Installation System Requirements The following are the recommended systems for your Eme

Page 52 - Limited Warranty

Emerge Card Remote Access User Guide Installation •••• 5 Installation Checklist Follow the steps outlined in the checklist below to install your Em

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